Legal Documents

Mostplays' Privacy Policy

Protecting your personal information is our top priority. This Privacy Policy explains in detail what data Mostplays collects, why we collect it, and how we keep it secure.

Last updated: 1 January 2026

Encryption

256-bit SSL

Data Storage

Secured

Third-party sales

Never

Support

24/7
Core pillars of privacy protection

Mostplays follows six core principles to keep your data safe.

Strong Encryption

All your personal and financial information is protected with 256-bit SSL encryption. No third party can access or read this data.

No Data Sales

Mostplays never sells your personal information to advertisers or third parties. Your data is used solely for delivering our services.

Your Control

You have full rights to view, correct, or delete your personal data at any time. Submit a request through customer support whenever you need.

Secure Payments

All transactions via Mobile Pay, Nagad, and Rocket are processed through encrypted channels. Your payment information is never stored on our servers.

Minimal data collection

Mostplays only collects information that is necessary to operate its services. No unnecessary data is ever requested.

International Standards

Our Privacy Policy is built on internationally recognised data protection standards (GDPR-inspired), ensuring you receive the highest level of protection.

1

Introduction & Overview

Mostplays is a trusted online Sports Betting platform for bettors in Bangladesh. We believe protecting your personal information is our responsibility — not merely a legal requirement, but an ethical commitment to you.

This Privacy Policy is written in plain, accessible language so every Mostplays user can easily understand it. It covers what data Mostplays collects, why we collect it, how it is used, and what your rights are. This policy https://mostplays.bet Applies to all users of the website and app.

By registering or using this platform, you are considered to have agreed to the terms of this Privacy Policy. If you have any objections, please contact us before you begin using the service.

This Privacy Policy is part of our Terms & Conditions' section. We recommend reading both documents together.

2

What Information We Collect

Mostplays collects two types of data — information you provide directly, and information collected automatically.

Information you provide:

Data type Where We Collect Data Required?
Full Name Registration Form Yes
Mobile number Registration Form Yes
Email address Registration Form Yes
Date of Birth Registration Form (Age Verification) Yes
National ID Number KYC verification process For Withdrawals
Current address KYC verification process For Withdrawals
Payment Account Number Deposits & withdrawals For Transactions

Automatically collected information:

  • IP Address & Approximate Location
  • Device type, operating system, and browser
  • Which pages you visited on the site and how long you spent on them
  • Betting History & Transaction Records
  • Login Timestamps & Account Activity Logs

Your full payment PIN, password, or card number is never stored on Mostplays servers. This information is sent directly to the payment gateway through an encrypted channel.

3

How We Use Your Information

Mostplays uses the data it collects only for the specific purposes listed below — it is never used for anything else:

  • Account Management: To register, log in, verify your identity, and maintain account security.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Customer Support: To resolve your issues and answer your questions.
  • Fraud Prevention: To detect unusual activity and keep both the platform and its users protected.
  • Legal Obligations: To comply with AML (Anti-Money Laundering) and other regulatory requirements.
  • Service improvement: To analyze user experience and improve the platform.
  • Promotional Communications: To send offers and updates only with your consent.

If you no longer wish to receive promotional emails or messages, you can opt out at any time by clicking the "Unsubscribe" link at the bottom of any message or by contacting customer support.

4

Cookies & Tracking Technologies

Mostplays uses cookies and similar technologies on its website and app. These are small text files stored on your device that help improve the quality of our services.

We use three types of cookies:

  • Essential Cookies: These are required to maintain your login session and ensure platform security. Disabling them may cause the platform to function incorrectly.
  • Functional cookies: To remember your preferences, such as language selection and notification settings.
  • Analytics Cookies: To understand which sections of the site are used most. This data is collected entirely anonymously.

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect login and payment functionality.

Mostplays does not use any third-party advertising tracking cookies. Your browsing activity is never shared with external advertisers.

5

Data sharing & disclosure

Mostplays does not sell your personal data. However, information may be shared with specific third parties in the following limited circumstances:

  • Payment Processors: Only the minimum required information is shared to process transactions via Mobile Pay, Nagad, or Rocket.
  • KYC verification service: We work with internationally recognized service providers for identity verification.
  • Law Enforcement Agencies: To comply with legal obligations under court orders or government requests.
  • Fraud Prevention Agencies: To assist regulatory authorities in investigating money laundering or fraud.

Even in the cases above, only the necessary information is shared. All third parties operate under our data privacy agreements and are bound to keep your information secure.

6

Data retention period

Mostplays does not retain data longer than necessary. Our data retention policy is as follows:

Data type Retention Period
Account Information (Active Accounts) For as long as the account remains active
Transaction Records 5 years after account closure
KYC documents 5 years after account closure
Customer Support Chat 2 Years
Login Logs & Security Information 1 year
Marketing preferences Until unsubscribed

Certain data may need to be retained beyond the periods above due to legal obligations. You will be notified separately in such cases.

7

Your Rights

As a Mostplays user, you have the following rights regarding your personal data:

Right to Access You can find out exactly what information we hold about you.
Right to rectification You can update any incorrect or outdated information.
Right to Erasure Request deletion of your data after account closure.
Right to restrict processing Request to restrict the processing of certain data.
Right to Data Portability Request a download of your data.
Right to Object Request to opt out of marketing communications.

To exercise these rights support@mostplays.betEmail us or reach out via live chat. We typically respond within 30 days. If any data cannot be deleted immediately due to legal obligations, you will be notified.

8

Security Measures

Mostplays uses industry-leading security measures to protect your data:

  • 256-bit SSL/TLS encryption: Everything from site access to all transactions is encrypted.
  • Two-Factor Authentication (2FA): Option to enable an additional security layer at login.
  • Regular security audits: An external team of experts conducts regular system audits.
  • Firewall & DDoS protection: Servers are protected against cyber attacks.
  • Staff Training: Only authorised personnel can access specific data.

Never share your password or OTP with anyone to keep your account secure. No Mostplays staff member will ever ask for your password.

9

Minor Protection

Mostplays strictly prohibits anyone under the age of 18 from registering or using the platform. Date of birth is verified at registration, and age is confirmed through the KYC process.

If we are notified that a minor has opened an account, that account will be immediately suspended, all transactions will be voided, and any associated data will be deleted.

If you believe a minor is using this platform, please contact us at our support@mostplays.bet address. For more details, visit our Responsible Gaming View the page.

10

Changes to the Privacy Policy

Mostplays may update this Privacy Policy as needed. You will be notified depending on the nature and extent of the changes:

  • Minor Changes: Only this page will be updated, and the "Last Updated" date will change accordingly.
  • Major Changes: A notification will be sent to your registered email or mobile number at least 14 days in advance.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree, you may request to close your account.

Make sure your account has an active email address to stay up to date. Bookmark this page for easy reference.

11

Contact Us

For any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help:

  • Email: support@mostplays.bet
  • Live chat: Available on the platform 24/7
  • Response time: Usually within 3 business days

For more information, visit our FAQ View page or About us Go to page.

We take every privacy request seriously. Your trust and confidence are Mostplays' most valuable asset.

Start Betting Safely

Enjoy Sports Betting on Mostplays with your privacy fully protected. Open an account today and claim your welcome bonus.

বাংলা